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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Is there a humidifier?

    Please refer to the front desk as we are renting out.
  • Hotel / Guest rooms

    Is there an iron?

    Please refer to the front desk as we are renting out.
  • Hotel / Guest rooms

    Is there a laundry service?

    We are sorry, but there is no laundry in the facility.
  • Hotel / Guest rooms

    Can I do the Internet?

    We do not do free PC or Internet service.
  • Hotel / Guest rooms

    Is there a PC that can be used for free in the lobby etc.?

    PC rental is not done.
  • Hotel / Guest rooms

    Is there a PC rental service?

    PC rental service is not available.
  • Hotel / Guest rooms

    Can I send a courier from the hotel?

    We accept at the main building shop.
  • Hotel / Guest rooms

    What is breakfast content / time?

    We will serve you at the hope time between 7: 30 and 8: 30 with Japanese meal serving.
  • Hotel / Guest rooms

    What is the content / time of supper?

    We will serve you at the hope time between 17: 30 and 19: 30 with Japanese meal serving.
  • Hotel / Guest rooms

    Can I use wireless LAN?

    Only lobby can be connected.
  • Hotel / Guest rooms

    Can you put things in the refrigerator?

    The refrigerator is empty.
  • Hotel / Guest rooms

    Can I have ice?

    Please ask the front desk.
  • Hotel / Guest rooms

    Is there a trouser presser?

    I am sorry but we are not preparing.
  • Hotel / Guest rooms

    Can I connect the Internet?

    In the room you can connect with the LAN cable.
  • Hotel / Guest rooms

    Can you put an extra bed in twin?

    There is a cot.
  • Hotel / Guest rooms

    I would like to stay with my family from 4 to 5 people, but do you have a room?

    Although it depends on the room type · plan, please inquire.
  • Hotel / Guest rooms

    What is the cancellation fee?

    It is 100% on the day or none, 50% on the previous day and 30% on the previous 2.3 days.
  • Hotel / Guest rooms

    I would like a non-smoking room or a smoking room?

    Please fill in the inquiries or requests for inquiries at the time of reservation.(There are times when you can not prepare according to theContinue reading
  • Hotel / Guest rooms

    How can I pay?

    If you are not a customer who has already settled, you can pay with cash or credit card.
  • Hotel / Guest rooms

    I have made a reservation but I do not receive a confirmation email.

    Contact of confirmation is done by telephone.
  • Hotel / Guest rooms

    I'd like to change the scheduled arrival time on the day?

    Please contact us as soon as we know your arrival time.
  • Hotel / Guest rooms

    Can I create a receipt by company name?

    Please ask the front desk.
  • Hotel / Guest rooms

    Before arrival, can I leave my luggage after departure?

    We keep it at the front desk.
    When sending luggage by courier, you can choose Yamato Transport, Yu Pack.
  • Hotel / Guest rooms

    What is the check-in time?

    If you have dinner, please till 19 o'clock · If you do not have dinner, it is until 23 o'clock.
  • Hotel / Guest rooms

    Can I extend the checkout time?

    Is possible.One hour room charge will charge 1000 yen (it may be impossible depending on the reservation situation).
  • Hotel / Guest rooms

    What are the check-in and check-out times?

    Check in time is 15 o'clock.Check out is at 10 o'clock (checked out at 11 o'clock by plan).

Reserve·Contact us

Please feel free to contact us if you have any questions.

0197-73-7294 (090-1690-0683)

(Reception hours weekdays:9:00 to 20:00 Saturday / Sunday / Holidays:10:00 to 19:00)